Our home needed a complete installation, our tech Sam was very helpful and knowledgeable, kept us up to date on what was going on during the process. Thank you guys again!
Fantastic customer service from Madd Air! Their service technician, Justin Inglis was on time, very professional and extremely articulate in explaining the repairs. He made sure our AC system was running smoothly after repairs were made and gave us information regarding our AC unit for future knowledge. We will definitely be calling Madd Air in the future! Thanks so much!
“First, I must say that I am very cautious about who I allow to work on projects in my house. Most repairs I do myself. When I first met Charlie he came to my house to prepare a bid on replacing my 20 year old HVAC system. After taking the time to thoroughly discuss all the things he recommended to be done, he gave me a bid. His bid was lower than the others I received and included many extras which were not included in other bids (including extensive duct work replacement). From that initial meeting with Charlie through the completion of the job, I found the Madd Air team to be very professional, responding quickly to any request I had, without cost additions. I think the project of installing a 5 ton Trane HVAC system was very successful and completed in a
timely manner. Madd Air’s service is worthy of my best recommendation. I would suggest that anyone who has a heating /cooling issue give Madd Air an opportunity to solve their problem.”
Outstanding customer service. Diagnosed the problem and explained the solution and how to prevent further issues. Price was far better than any of the other outfits with whom I spoke. I will recommend Charlie to anyone who needs an honest a/c guy.
Excellent personal service by Charlie! After suffering with an inefficient upstairs system for 8 years AND having at least 3 different local AC technicians from different businesses check it out WITHOUT being able to identify the problem, Charlie took a look at it and addressed everything we had been complaining about! We didn’t even have to point out our complaints. His pricing is the best overall, especially with what he offers for annual servicing. His crew was exceptional, very clean, and personable to talk to. We are looking forward to continued servicing from Charlie, who actually blows out the lines yearly- something that no other technician has done, even though they’ve charged us mega bucks for servicing. Charlie’s prices to come out for a repair, no matter if it’s a weekend or after hours is the same, and is the best we’ve come across- less cost for MORE actual items checked off for the service. I’m used to AC techs being in and out in under 10 min and charging obscene amounts to do so. I am more than happy to recommend this young man and his business. If you want quality work by someone who is very knowledgeable, Charlie is the one to call!