Madd Air Heating & Cooling Testimonials
We're trusted by over 500 of your neighbors!
Mary Beatriz Pedersen
18 hours ago
Amazing , excellent service Mad Air is the best of the best company , thank you for fixing my air conditioner so fast , Camilo Rosales is so professional and very competent ! My special thanks to Charly Enriquez !!
Paige Courtney
1 week ago
MADD Air has been taking care of us for years. We appreciate how prompt and efficient they are as a company. Camilo, our technician, is great. He’s always timely, informative and friendly. I would recommend MADD Air to everyone.
Response from the owner:Thank you so much for your continued trust and support Paige! We're grateful to have had the opportunity to serve you over the years. It's wonderful to hear that Camilo has consistently provided prompt, friendly, and informative service! We always thrive to provide the best customer service!
Vidal Livingston
1 week ago
Excellent great service Camilo so nice thank you
Response from the owner:Thank you Vidal! Camilo is a valued member of the Madd team and will be happy to know his friendly service made a positive impression!
Bill Jenkins
1 week ago
Once again Madd Air came through in the clutch and very quickly! Called in because my upstairs unit quit blowing cold air. Camilo Rosales showed up in less than 30 minutes and in no time had us up and running again. That kind of service is absolutely priceless in this heat. I've been using Madd Air for many years and they have always shown themselves to be a cut above when it comes to affordable service.
Response from the owner:Thank you Bill, we greatly appreciate your business!
Michael Coffelt
1 week ago
Madd Air replaced out AC system, promptly, without hassle and for a fair price. HIGHLY recommend, they are the very best at what they do!
Response from the owner:Thank you so much for your fantastic review Michael! We're thrilled to hear your AC system replacement was completed promptly, hassle free, and at a fair price. Your recommendation means the world to our team!
P M (Laup)
1 week ago
Camilo just came out and performed my spring check and did a wonderful job ! Highly recommend !
The back office listens to your financial constraints and works within the defined price range. A fully staffed, well organized crew honed by years of experience arrives on time and ready to install the system. No end of job surprises. No mess left behind, only a professionally installed HVAC system and another satisfied customer happy to have an escape from the occasional Houston weather extremes.
Response from the owner:So happy we could get you taken care of and meet all of your needs. Thanks for choosing Madd Air!
Luis Diaz
1 week ago
Clearly explained what the problem was, didn’t try to oversell a whole new system.
Response from the owner:Thank you for your thoughtful review Luis! We're glad we could clearly explain the issue and provide an honest solution that fit your needs!
David Wenner
1 week ago
Excellent - came home after a weekend away to find one unit not working- tech was on site within a few hours after my call, troubleshot the issue in a matter of minutes, had the necessary part on his truck and system repaired in no time! Tech was professional and courteous.
Response from the owner:Thank you for taking the time to share your experience David! We're so glad we could respond quickly and get your system back up and running after you returned home. It's great to hear our technician was able to diagnose the issue quickly!
Jana Gwin
2 weeks ago
I had a wonderful experience with this company. They were fast and efficient. Camilo was great at explaining the process. He is very professional!
Response from the owner:Thank you for your wonderful review Jana! We're delighted to hear you had a fast and efficient experience with our team. It's great to know that Camilo took the time to clearly explain the process and provided the professional service we strive for!
James Graham
3 weeks ago
Justin is awesome! He always quickly and efficiently solves the AC issue in a timely manner. He's very knowledgeable and able to clearly answer any questions. MADD AIR will always have my business.
Response from the owner:Thank you so much for your amazing review James! We're thrilled to hear that Justin has consistently provided quick, efficient, and knowledgeable service!
Kendra Landrum
3 weeks ago
Another great experience with MADD air. Charlie, Camilo, and everyone we interacted with at the office were all kind and professional.
Response from the owner:So happy we could get you taken care of Kendra. Thanks for choosing Madd Air!
Robin Pullen
3 weeks ago
We had an entire new HVAC system installed by Madd Air and the experience was outstanding from start to finish. Sam was honest, informative, and communicated with us every step of the way. He took the time to answer all of our questions, never pressured us and made the whole process easy.
The installation crew worked incredibly hard all day and was professional, polite, and respectful of our home. They kept the work area clean throughout the installation and did an excellent job cleaning up when they were finished.
If you’re looking for a company you can trust, I highly recommend Madd Air. Thank you to Sam and the entire installation crew for a job well done.
Response from the owner:Thank you so much for your thoughtful and detailed review Robin! We're honored that you chose MADD Air for your new HVAC system installation and are thrilled to hear you had an outstanding experience from start to finish!
We'll be sure to share your kind words with Sam and our installation crew!
Natalie Schlosser
3 weeks ago
Camilo. Excellent service. Excellent promptness. Excellent communication
Response from the owner:Thank you for the excellent review Natalie! We're so glad to hear that Camilo provided outstanding service, prompt response, and clear communication!
Marshal Maddoux
3 weeks ago
I called Madd air and Sarah answered, she was nice and professional. They were out the next day to get me taken care of.
Response from the owner:Thank you for the 5 star review Marshal!
Wendy Tillis
3 weeks ago
Camilo and the construction crew were excellent. We had 2 old furnaces that were causing our old air conditioner to turn off. They did a temp fix on Saturday, provided a very competitive quote to replace the 2 heaters and air conditioner and were able to install on Tuesday. They provided excellent service. I highly recommend.
Response from the owner:Thank you so much for your wonderful review and recommendation Wendy! We're glad we could help get your system stabilized quickly and provide a solution that worked for your home. It's great to hear that Camilo and our installation crew delivered excellent service, communication, and professionalism throughout the process!
Troy Neal
3 weeks ago
Camillo was awesome and very communicative. Recommend them
Response from the owner:Thank you Troy for the 5 star review! We are pleased to hear Camilo was able to get you taken care of!
Jonathan Wiles
3 weeks ago
These guys are the best! From diagnosis to the minor repair and on a Sunday. The technician Camilo was very good with his explanation and solution! 100% will use them again if necessary!!!
Response from the owner:Thank you so much for your fantastic review Jonathan! We're thrilled to hear that Camilo provided excellent service and clearly explained the diagnosis and solution. We're always happy to help, even when an unexpected issue comes up, and we appreciate your trust in MADD Air!
Matthew Sanders
4 weeks ago
Camilo was amazing. We had a generac load box go out and he was able to swing by and bypass the unit within an hour of our call. Thank you!
Response from the owner:Thank you Matthew for the 5 star review! We are happy to hear Camilo was able to get you taken care of!
D Smith
4 weeks ago
Life savers!! My AC went out and the temp inside was rising FAST!! Camilo showed up and saved the day!! Professional, knowledgeable, honest, reliable, fair, fast!! Thank you so very much!!
Response from the owner:Thank you D for the awesome review! Camilo is truly a valued member of the Madd Team, we are glad to hear he was able to get you back up and cooling!
Brittany Bedard
4 weeks ago
We recently had our AC replaced with MADD Air and had a positive experience. Sam was professional, thoroughly explained everything and answered questions honestly. It was an easy process from start to finish and we are so glad we chose MADD Air for our HVAC needs.
Response from the owner:Thank you for the great review Brittany! We truly appreciate the kind words and we are more than happy that the process was smooth for you!
Anne Balinsky
1 month ago
Joseph and Devin did an excellent job of diagnosing and repairing our A/C. They got us up and running promptly. Charges were very reasonable! And the two technicians were very polite.
Response from the owner:Thank you so much for your kind words Anne! We're thrilled to hear that Joseph and Devin were able to quickly diagnose and repair your A/C system. Providing prompt, reliable service at a fair price is what we strive for, and we're glad their professionalism and courtesy made a positive impression.
Kate
1 month ago
We had a fantastic experience with MADD Air! We had a strange issue pop up suddenly, right before the weekend and we were fortunate that someone was available to come out and help. Justin gave us options for how to fix the issue and he went above and beyond to help find the part we needed so that we wouldn’t be left without AC for the entire weekend. We received such excellent service from MADD Air, as has been their standard every time we’ve used them.
Response from the owner:Thank you so much for your kind words Kate! And thank you for taking the time to share your experience! We're thrilled to hear that Justin was able to help when you needed us most!
Waylon Majefski
1 month ago
Justin came out on the weekend which is why the price was a little bit more, but he was extremely professional, very accommodating and took care of my problem and is honestly one of the more helpful and trustworthy texts I’ve ever seen in my life and I have owned multiple rental houses in the past. Thank you, Justin and Madd Air will be my HVAC repair company from this point forward
Response from the owner:Thank you for taking the time to leave such a thoughtful review Waylon! We truly appreciate your understanding regarding our weekend service rates, and we're glad Justin was able to provide the prompt assistance you needed!
Sandy Faubion
1 month ago
I would highly recommend MADD AIR Heating & Cooling for anyone needing services. Camilo Rosales is my preferred service tech. He does a great job and answers any of your questions thoroughly.
Response from the owner:Thank you for your recommendation and for taking the time to share your experience with us! We're delighted to hear that Camilo provided the level of service we strive for every day!
Camilo takes great pride in his work, and we're glad he was able to thoroughly answer your questions and ensure you felt informed and confident throughout the service process.
Paul Brinkman
1 month ago
This a a very good company. Their customer service is awesome ! I left a message on their Contact website and they responded immediately!
Response from the owner:Thank you so much Paul for your kind words! We truly appreciate you taking the time to share your experience!
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